What This Policy Covers and Why It Matters
When you create an account on crownscoins, we collect the information needed to verify your identity, process transactions and keep your wallet secure. That includes your name, email address, date of birth, and the payment details attached to your chosen method — PayPal, Venmo or a
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Play+ prepaid card. We do not sell your personal information to third-party advertisers. Payment data is passed only to the processor handling your specific transaction, and only for that purpose. If you fund your account through PayPal or Venmo, those platforms handle their own data under
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their own privacy frameworks — we receive only the confirmation token, not your full financial credentials. Location data is collected at the session level to confirm that access is permitted under the law of your state, since availability depends on local law and eligible states. We
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retain account records for as long as your account is active and for the period required by applicable state regulations after closure. You can request a copy of your stored data, ask us to correct inaccuracies, or submit a deletion request through the contact path listed
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in the Support section below. Players in Charlotte and Columbus can reach our privacy contact the same way any other account holder does — through the in-app message thread or the email address on file.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.